Terms of service

Acceptance and eligibility

By accessing kitchenbathdigest.com, creating an account, submitting content, or placing an order, you agree to these Terms, the Return and Refund Policy, the Privacy Policy, and any product-specific conditions shown before purchase. If you do not agree, do not use the website or place an order.

You must be at least 18 years old or the age of legal majority where you live and able to enter a binding contract. If you use the website for a company or another person, you represent that you have authority to bind them.

Website use and accounts

You may use the website only for lawful personal or business purchasing purposes consistent with these Terms. If accounts are offered, you are responsible for accurate information, safeguarding credentials, and activity under your account. Notify us promptly of suspected unauthorized access.

Use the website for fraud, unlawful activity, harassment, or infringement;

Interfere with security, operation, or access controls;

Introduce malware, scrape the website at unreasonable volume, or use automated tools except as expressly permitted;

Impersonate another person or submit false payment, contact, or order information; or

Copy, exploit, reverse engineer, or commercially reuse website content except as permitted by law or written authorization.

Product information and natural variation

We aim to describe and display products accurately. Dimensions, scale, pattern placement, color, texture, fiber characteristics, availability, and other details may vary within reasonable tolerances. Screen settings and lighting can affect color appearance.

Natural and artisan textiles may contain slubs, weave variations, dye-lot differences, irregularities, or variations in print placement. These characteristics may be inherent rather than defects. Product descriptions, specifications, samples, and written promises remain subject to applicable law and are not displaced by this paragraph.

Customers are responsible for reviewing measurements, care instructions, lead times, and product-specific disclosures before ordering. Where color or texture is important, we recommend ordering an available swatch or sample first.

Orders and contract formation

Submitting an order is an offer to purchase. An automated acknowledgment confirms receipt but does not necessarily mean acceptance. We may accept, reject, limit, or cancel an order for legitimate reasons, including availability, pricing or description errors, suspected fraud, payment issues, shipping restrictions, or inability to fulfill the order.

A sales contract is formed when we send an order-acceptance or shipment confirmation, begin authorized production of a made-to-order item, or otherwise clearly accept the order. If we cancel an order after payment, we will issue the appropriate refund.

Pricing, payment, and taxes

Prices are shown in U.S. dollars unless stated otherwise and may change prospectively. Applicable taxes, shipping, delivery, and other disclosed charges are added before checkout. You authorize us and our payment providers to charge the payment method submitted for all amounts shown at checkout.

If a price or material product detail is incorrect, we may contact you for approval before fulfillment or cancel and refund the affected order. We will not substitute a materially different product without your agreement.

Made-to-order and personalized products

Made-to-order, custom-sized, personalized, monogrammed, cut-length, or otherwise specially produced items are created according to the selections submitted with the order. You are responsible for confirming dimensions, spelling, color, quantity, configuration, and other specifications before purchase.

Production timing is an estimate unless expressly guaranteed. Changes or cancellations are limited once production begins, as stated in the Return and Refund Policy. If we cannot ship within the stated or legally applicable timeframe, we will provide any required delay notice and cancellation option.

Shipping, delivery, and risk

Shipping and delivery estimates are not guarantees unless expressly stated. Accurate delivery information and reasonable access for delivery are your responsibility. Title and risk of loss pass as provided by applicable law and the shipping terms disclosed at checkout; nothing in these Terms limits responsibility that cannot lawfully be excluded.

Inspect packages promptly. Procedures for damage, defects, incorrect items, lost packages, returns, cancellations, and refunds appear in the Return and Refund Policy, which is incorporated into these Terms.

Returns and refunds

Eligible ready-to-ship items may currently be returned within 30 days after delivery, subject to the Return and Refund Policy. Made-to-order items are generally final sale except when damaged, defective, incorrect, materially different from what was ordered, or otherwise eligible for a remedy under law.

The Return and Refund Policy in effect when the order is placed governs that order unless a later policy is required by law or is more favorable to you.

Intellectual property

The website and its content—including the Martin Linen and Studio Martin & Co. names, logos, artwork, watercolor designs, patterns, textile designs, photographs, graphics, product names, copy, page design, and other materials—are owned by or licensed to Martin Linen and are protected by intellectual-property laws.

We grant you a limited, revocable, nonexclusive, nontransferable license to access the website for lawful personal shopping and informational use. No purchase transfers ownership of any design, artwork, pattern, photograph, trademark, copyright, or other intellectual-property right.

Reproduce, manufacture from, trace, digitize, modify, distribute, sell, license, or create derivative works from Martin Linen designs or content;

Use product images, patterns, or artwork for commercial, training, dataset, machine-learning, or generative-AI purposes;

Remove copyright, trademark, or ownership notices; or

Use Martin Linen or Studio Martin & Co. branding in a way that suggests sponsorship or affiliation.

Written permission is required for any use beyond the limited license above, except where applicable law expressly permits the use.

Reviews and submitted content

If you submit a review, photograph, comment, suggestion, or other content, you retain any ownership you have. You grant Martin Linen a nonexclusive, worldwide, royalty-free license to host, reproduce, adapt for formatting, publish, display, and share that content for operating, improving, and promoting Martin Linen, subject to the Privacy Policy and applicable law.

You represent that you have the necessary rights and that the submission is accurate, lawful, and does not violate another person’s rights. We may moderate or remove content for legitimate reasons, but we will not condition publication on a positive opinion or misrepresent customer feedback.

Third-party services and links

The website may rely on or link to payment processors, shipping carriers, social networks, analytics providers, embedded tools, or other third parties. Their services and sites are governed by their own terms and privacy practices. A link does not necessarily imply endorsement. We are not responsible for third-party content or conduct, except to the extent applicable law provides otherwise.

Privacy and communications

Our Privacy Policy explains how personal information is collected, used, and disclosed. Transactional messages about orders, accounts, security, and policy updates may be sent as necessary to provide the service. Marketing communications are handled according to the choices and rights described in the Privacy Policy and applicable law.

Website availability and changes

We may maintain, update, suspend, or discontinue website features and may correct errors or update content. We do not promise uninterrupted or error-free access. Changes do not alter an already accepted order except with your agreement, as allowed by these Terms, or as required by law.

Disclaimers

TO THE FULLEST EXTENT PERMITTED BY LAW, THE WEBSITE AND GENERAL INFORMATION ON IT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM WARRANTIES RELATING TO UNINTERRUPTED WEBSITE ACCESS, ERROR-FREE OPERATION, OR THE ACCURACY OF GENERAL INSPIRATIONAL CONTENT.

PRODUCTS REMAIN SUBJECT TO THEIR DESCRIPTIONS, EXPRESS PROMISES, ANY WRITTEN WARRANTY, AND WARRANTIES OR REMEDIES THAT CANNOT BE DISCLAIMED. WE DO NOT EXCLUDE THE IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE EXCEPT THROUGH LANGUAGE THAT IS LEGALLY VALID, CONSPICUOUS, AND PROVIDED BEFORE THE RELEVANT PURCHASE.

Design, styling, care, and installation information is general and is not architectural, engineering, construction, medical, or other professional advice. Consult an appropriate professional where safety, code compliance, structural conditions, or specialized installation is involved.

Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, MARTIN LINEN AND ITS OWNERS, EMPLOYEES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM WEBSITE USE OR A PRODUCT TRANSACTION, INCLUDING LOST PROFITS OR LOST DATA, WHEN SUCH DAMAGES MAY LAWFULLY BE LIMITED.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR A CLAIM RELATING TO A PURCHASE WILL NOT EXCEED THE AMOUNT PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM. THIS LIMIT DOES NOT APPLY TO FRAUD, WILLFUL MISCONDUCT, GROSS NEGLIGENCE, PERSONAL INJURY, DAMAGE TO TANGIBLE PROPERTY, OR ANY LIABILITY OR REMEDY THAT CANNOT LEGALLY BE LIMITED.

Indemnification

To the extent permitted by law, you agree to defend and indemnify Martin Linen from third-party claims, losses, and reasonable costs caused by your unlawful misuse of the website, your infringement of another person’s rights, or content you submit in violation of these Terms. This obligation does not apply to claims caused by Martin Linen’s own wrongful conduct.

Suspension and termination

We may restrict or terminate access when reasonably necessary to address fraud, security, unlawful conduct, repeated violations, or harm to Martin Linen or others. Termination does not cancel payment obligations for accepted orders or provisions that by their nature should survive, including intellectual property, disclaimers, liability limits, and dispute terms.

Governing law and disputes

These Terms and transactions with Martin Linen are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles, except where the law of your residence or another applicable law provides non-waivable consumer protections.

Before filing a lawsuit, you and Martin Linen agree to make a good-faith effort to resolve the dispute by written notice and informal discussion for at least 30 days. Send notice to alyssa@kitchenbathdigest.com and alyssa@kitchenbathdigest.com. This requirement does not prevent either party from seeking urgent injunctive relief or filing a claim before a limitations period expires.

Unless applicable law requires another location, disputes that are not resolved informally may be brought in the state or federal courts having jurisdiction in or over Prince William County, Virginia. These Terms do not require arbitration and do not waive participation in a class action.

Changes to these Terms

We may revise these Terms prospectively by posting an updated version and effective date. Material changes apply when they take effect and do not retroactively alter accepted orders unless required by law or agreed by the parties. Continued website use after the effective date constitutes acceptance of the revised Terms for future use.

General provisions

If a provision is held invalid or unenforceable, it will be enforced to the maximum lawful extent and the remaining provisions will continue. Our failure to enforce a provision is not a waiver. We may assign these Terms as part of a merger, reorganization, asset transfer, or sale of the business; you may not assign them without our written consent.

These Terms, together with incorporated policies and product-specific terms presented before purchase, constitute the agreement relating to website use and direct purchases. If product-specific terms conflict with these Terms, the more specific terms govern that product to the extent lawful.

Contact

Questions about these Terms may be sent to:

Legal business name: Martin Linen, doing business as Martin Linen

Email: alyssa@kitchenbathdigest.com

Website: kitchenbathdigest.com

Mailing address: alyssa@kitchenbathdigest.com

Business location: Nokesville, Virginia